Comments for Christian Connection Blog

Comment on Revised Search Options by Joff

Joff — Tue, 06 Dec 2011 17:02:58 +0000

We’ve reintroduced a simplified version of the children options to Search & Match. You can now choose to exclude people who have said they don’t have children or don’t want children.

Comment on Revised Search Options by Joff

Joff — Tue, 22 Nov 2011 16:13:28 +0000

The whole team discussed this again today. It’s quite a complicated issue and we want to get it right. Sam and I will be looking at spending some time coming up with a solution to this once we’ve focussed on fixing a few more urgent things.

Comment on Revised Search Options by Des

Des — Sat, 05 Nov 2011 20:40:47 +0000

Any news on the revamp of this option?

Comment on Revised Search Options by Joff

Joff — Tue, 16 Aug 2011 15:06:25 +0000

Thanks for your suggestions and feedback, I read all of them! If you have something specific that needs a response, please get in touch through the website.

We are looking at a way to bring the children’s options back, but the team is down on numbers at the moment so please bear with us!

Comment on Revised Search Options by Des

Des — Wed, 10 Aug 2011 17:57:11 +0000

Any ideas on how to solve this problem gratefully received! – Perhaps a good starting point would be evidence that you take members thoughts “Seriously” both on the blog & on the discussion board.

I see no response to either.

Comment on Revised Search Options by Kevin

Kevin — Sat, 06 Aug 2011 09:07:38 +0000

In the same way in which a user may see a message at the top of their screen informing them that their ‘subscription is about to expire’ – you could perhaps have a timed message to prompt a user to check their search settings…

Comment on Revised Search Options by Des

Des — Tue, 02 Aug 2011 19:40:57 +0000

Hi Joff,

Thanks for your response, apologies I didn’t realise only one member of CC was dealing with this issue.

Many people leave the site without realising they have ruled out potential matches, for example, because they ticked “Not sure yet” but not “Let’s talk about it” – I’d be really interested in knowing how you know that this is or has been the case.

Any ideas on how to solve this problem gratefully received! Ok

1. Perhaps an “How to Search” section

2. Return the children’s options.

Cheers!

Comment on Revised Search Options by Andrew

Andrew — Tue, 02 Aug 2011 19:14:33 +0000

It seems to me that “Let’s talk about it” is used differently by different age groups. If a woman under 40 uses it, I read it as saying “Don’t count on me wanting/having children”. If a woman over 45 uses it I read it as saying “You must be mad if you think I’m going to have a child at my age.”

Comment on Revised Search Options by Tara278

Tara278 — Tue, 02 Aug 2011 17:36:38 +0000

Joff I think you have a good reason for the changes however I do feel you’re not crediting me or fellow CC members with any intelligence. Don’t you think we realise that we’ve limited our search options and realise that ‘Not sure yet’ is a different but similar response to ‘Open to the idea’. Just put a note to this effect in the guidelines or prompts to help you section.

Please do not do ‘yes’ ‘no’ ‘possibly’ that does not suit my needs either, I prefer the original set up. Either way please do ask people in a wider grouping with wider experiences before setting this one up. If for instance you just ask people in your office this limits the demographic too much and doesn’t cover the range of experiences or life choices members may or may not have/want.

Comment on Revised Search Options by Joff

Joff — Tue, 02 Aug 2011 14:46:08 +0000

I read the feedback last week, but I’ve been off work for a few days. Although we may not respond immediately, we read every bit of feedback we get and take it into account.

Search & Match is a particularly difficult area to get right for everyone and whilst I understand your annoyance at having these options removed, there are strong reasons behind the changes.

Warrick says “If people wanted to widen their search then they would leave everything unticked”. It’s not quite that simple. Our experience shows that many people choose their search options the first time and don’t review them again. This affects not just their Search & Match results, but members who appear in their Members Area and Match Emails. Many people leave the site without realising they have ruled out potential matches, for example, because they ticked “Not sure yet” but not “Let’s talk about it” (which are essentially the same thing!)

We are now reviewing whether there’s a way we can bring the children options back by offering more general responses. For example, in response to the question “Do they want children”, the options might be “Yes”, “No”, “Possibly”. To do this, we’ll have to group members answers into these categories, so it’s not something we can do immediately.

Any ideas on how to solve this problem gratefully received!